This post discusses the following readings: Go, K., & Carroll, J.M. (2004). The blind men and the elephant: Views of scenario-based system design. interactions, 11(6), 44-53. Gruen, D., Rauch, T., Redpath, S., & Ruettinger, S. (2002). The use of stories in user experience design. International Journal of Human-Computer Interaction, 14(3&4), 503-534. I thought the best …
Category Archives: Readings
More on email overload
Yet more reaction to this article: Whittaker, Steve, and Candace Sidner. “Email Overload: Exploring Personal Information Management of Email.” Paper presented at the Conference on Human Factors and Computing Systems, Vancouver, British Columbia, Canada, April 13-18, 1996, 276-283. From a records management POV, I had these thoughts: People are so overwhelmed when they’re in the …
Email overload, content management
As verbose as I am in class, you should read my postings on the Blackboard discussion boards. Oh wait, you can’t. Oh wait, you can — if I re-post them here. It’s not as narcissistic and self-involved as it sounds, though it’s that, too. I spend goodly bits of time and brain energy writing my …
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